Sales Policy for Beausuri

Effective Date: November 24, 2024

Welcome to Beausuri, your trusted brand for newborn essentials! At Beausuri, we prioritize quality, comfort, and customer satisfaction, ensuring your little one gets the best start in life. Below, you’ll find our comprehensive sales policy, designed to ensure transparency and convenience for all our valued customers.

Contact Information

1. Ordering Policy

  1. Order Placement:

    • Orders can be placed directly on our website, www.beausuri.com. We recommend creating an account for a seamless shopping experience and to track your order history.
    • Customers may also place orders via our hotline during business hours.

  2. Order Confirmation:

    • Once your order is successfully placed, you will receive a confirmation email with your order details.
    • If you do not receive a confirmation within 24 hours, please contact our customer support team.

  3. Modifications & Cancellations:

    • Orders can be modified or canceled within 24 hours of placement by contacting us at info@beausuri.com.
    • After 24 hours, we begin processing, and changes may not be possible.

2. Payment Policy

  1. Accepted Payment Methods:

    • We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
    • Secure online payments are processed via www.beausuri.com, ensuring customer data protection.

  2. Payment Security:

    • Beausuri is committed to maintaining the security of your personal information. All transactions are encrypted and handled via secure gateways.

  3. Failed Transactions:

    • If your payment fails, please contact your bank or our support team for assistance.

3. Shipping Policy

  1. Shipping Options & Delivery Time:

    • Standard Shipping: Delivery within 5-7 business days.
    • Express Shipping: Delivery within 2-3 business days.

  2. Shipping Rates:

    • Standard shipping is free for orders over $50. For orders below $50, a flat rate of $5 applies.
    • Express shipping incurs an additional fee based on location.

  3. Tracking Your Order:

    • Once shipped, you will receive an email with tracking details. You can also track your order via www.beausuri.com.

4. Return & Exchange Policy

  1. Eligibility:

    • Returns and exchanges are accepted within 30 days of delivery for unused and undamaged products in their original packaging.
    • Sale or clearance items are final sale and not eligible for returns.

  2. Process:

    • To initiate a return or exchange, contact us at info@beausuri.com with your order details.
    • Once approved, you will receive instructions for shipping the item back.

  3. Refund Policy:

    • Refunds are processed within 7-10 business days after the returned item is received and inspected.

5. Customer Support

Our team is here to assist you with any inquiries, from product selection to post-purchase support. Contact us via:

  • Hotline: (586) 725-6172
  • Email: info@beausuri.com
  • Operating Hours: Monday to Friday, 9 AM – 6 PM (EST).

Shop with confidence at Beausuri – where every product is crafted with love for your precious little one.